Avoid becoming a victim of commerce crime
Accepting bank cards, be it through your Point of Sale or Online Gateway, is very convenient and a great way to meet the whims of your customers. But these also open new dimensions of criminal activity, such as chargeback fraud. For example, an unethical customer might claim to not have received goods and as such withdraw their payment, or they might use a copied or stolen card for the transaction. Are you, the merchant, sufficiently protected? Does your payment partner look after your interests?
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A partner in your corner
Xpressa’s products all come with built-in safety features that aim to both pre-empt and react to fraudulent activities. Using a combination of technology and experience, we are always looking out for the merchant’s interest.
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Backed by powerful agencies
Our products use the established security practices and technologies from our financial institution partners, including one of South Africa’s major banks, as well as the international Planet Payment platform for online commerce.
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Sophisticated fraud detection
By combining the expertise from both Xpressa and its partners, our systems can intelligently spot and counter fraudulent activities that hit the merchant’s pockets, such as spotting and blocking cards that have been skimmed.
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Full Transactional Monitoring
Through our web-based Transactional Monitoring System (TMS), our merchant customers have access to complete and real-time transaction reporting. So you are always able to track your incoming revenues.
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24/7 telephonic support
Never get lost in the crowd. Xpressa’s support is available to its merchant customers 24/7, via our call centre. If you have a problem with fraud, we are there to listen and help – no matter when it happens.
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Fully Compliant
Xpressa adheres to local and international compliance standards. This includes the Payment Card Industry Data Security Standard, of which Xpressa supports at the latest PCI 3.1 SP 1 level.